Privacy Policy

Last updated: January 15, 2025

1. Data Controller

FLUX Bürotechnik GmbH & Co. KG
Talweg 12, 75433 Maulbronn, Germany
Email: privacy@flux-wallet.de
BaFin License: [LICENSE_NUMBER]

2. Information We Collect

2.1 Order Information

When you purchase a FLUX Wallet, we collect:

  • Name and billing address
  • Email address and phone number
  • Payment information (processed by secure payment providers)
  • Shipping address

2.2 Device Information

We do not collect or store:

  • Private keys or cryptocurrency data
  • Device usage information
  • Transaction data or wallet contents

2.3 Website Data

Our website may collect:

  • IP addresses and browser information
  • Website usage analytics
  • Cookie data (see Cookie Policy)

3. How We Use Your Data

We use personal data only for:

  • Processing and fulfilling orders
  • Customer support and warranty service
  • Legal compliance and regulatory requirements
  • Security updates and important device notifications

4. Data Sharing

We share data only with:

  • Shipping providers for order delivery
  • Payment processors for transaction security
  • German authorities when legally required

We never sell personal data to third parties.

5. Data Security

As a BaFin licensed provider, we implement strict security measures including encryption, access controls, and regular security audits. All data is stored securely in Germany.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (where legally possible)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Contact privacy@flux-wallet.de to exercise these rights.

7. Data Retention

We retain personal data only as long as necessary for business purposes and legal compliance. Order data is kept for 10 years per German tax law.

8. International Transfers

Personal data is processed within the European Union. Any transfers outside the EU use adequate safeguards per GDPR requirements.

9. Contact

For privacy questions: privacy@flux-wallet.de
Data Protection Officer: dpo@flux-wallet.de